{"id":12787,"date":"2024-08-13T13:40:09","date_gmt":"2024-08-13T11:40:09","guid":{"rendered":"https:\/\/egn.com\/se\/?post_type=events&#038;p=12787"},"modified":"2024-12-19T13:34:41","modified_gmt":"2024-12-19T11:34:41","slug":"global-webinar-attrahera-och-behall-de-basta-medarbetarna-genom-basta-kundupplevelse","status":"publish","type":"event","link":"https:\/\/egn.com\/se\/events\/global-webinar-attrahera-och-behall-de-basta-medarbetarna-genom-basta-kundupplevelse\/","title":{"rendered":"Global webinar: Attrahera och Beh\u00e5ll de B\u00e4sta Medarbetarna genom b\u00e4sta kundupplevelse"},"content":{"rendered":"<p style=\"text-align: center\"><strong>Endast f\u00f6r Medlemmar i EGN<br \/><\/strong><strong style=\"font-size: 1rem\">Torsdag 22 Augusti kl 09:00-10:00<\/strong><\/p>\n<p style=\"text-align: center\">Webinaret \u00e4r engelskspr\u00e5kig, digitalt och kostnadsfritt<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/membersuniverse.egn.com\/events\/82237\/p\"><br \/>\n\t\t\t\t\t\t\t\t\tMedlem i EGN &#8211; Anm\u00e4l dig h\u00e4r!<br \/>\n\t\t\t\t<\/a><\/p>\n<h5>\u00c4r kundupplevelsen fortfarande viktig i en tid d\u00e4r marginalerna minskar, kunderna har en fj\u00e4rr- eller digital relation med organisationer och det k\u00e4nns sv\u00e5rare \u00e4n n\u00e5gonsin att attrahera motiverade team? Och vad har detta med att attrahera och beh\u00e5lla medarbetare att g\u00f6ra?<\/h5>\n<p><strong>Nyckell\u00e4rdomar f\u00f6r f\u00f6retag \u2013 i os\u00e4kra tider<\/strong><\/p>\n<p>Linda Moir kommer att utforska temat medarbetarengagemang och dess direkta koppling till kundupplevelsen, samt belysa de viktigaste l\u00e4rdomarna f\u00f6r f\u00f6retag under tider av kostnadsbesparingar och sm\u00e5 marginaler. Hon kommer s\u00e4rskilt att understryka vikten av ett positivt rykte i os\u00e4kra tider.<\/p>\n<p><strong>Vad attraherar och beh\u00e5ller medarbetare i dagens och framtidens organisationer?<\/strong><\/p>\n<p>Linda kommer att dela med sig av sin erfarenhet som Virgin Atlantics Director of Customer Service f\u00f6r att visa p\u00e5 sambandet mellan en fantastisk medarbetarupplevelse och en minnesv\u00e4rd kundupplevelse. Hon kommer att lyfta fram n\u00e5gra av de &#8221;l\u00e5ga kostnader, h\u00f6gt v\u00e4rde&#8221; initiativ som skapade exceptionellt medarbetarengagemang inom Virgin-varum\u00e4rket, vilket drev en prisbel\u00f6nt kundservice.<\/p>\n<p>Hon kommer ocks\u00e5 att diskutera utmaningarna med att organisera de olympiska och paralympiska spelen i London 2012, d\u00e4r \u00f6ver 15 000 volont\u00e4rer deltog. Retention var avg\u00f6rande f\u00f6r s\u00e4kerheten och framg\u00e5ngen f\u00f6r evenemanget.<\/p>\n<p>\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/membersuniverse.egn.com\/events\/82237\/p\"><br \/>\n\t\t\t\t\t\t\t\t\tMedlem i EGN &#8211; Anm\u00e4l dig h\u00e4r!<br \/>\n\t\t\t\t<\/a><br \/>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/membersuniverse.egn.com\/events\/82237\/p\"><br \/>\n\t\t\t\t\t\t\t\t\tMedlem i EGN &#8211; Anm\u00e4l dig h\u00e4r!<br \/>\n\t\t\t\t<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Endast f\u00f6r Medlemmar i EGNTorsdag 22 Augusti kl 09:00-10:00 Webinaret \u00e4r engelskspr\u00e5kig, digitalt och kostnadsfritt Medlem i EGN &#8211; Anm\u00e4l dig h\u00e4r! \u00c4r kundupplevelsen fortfarande viktig i en tid d\u00e4r marginalerna minskar, kunderna har en fj\u00e4rr- eller digital relation med organisationer och det k\u00e4nns sv\u00e5rare \u00e4n n\u00e5gonsin att attrahera motiverade team? Och vad har detta<a href=\"https:\/\/egn.com\/se\/events\/global-webinar-attrahera-och-behall-de-basta-medarbetarna-genom-basta-kundupplevelse\/\">Forts\u00e4tt l\u00e4sa <span class=\"sr-only\">&#8221;Global webinar: Attrahera och Beh\u00e5ll de B\u00e4sta Medarbetarna genom b\u00e4sta kundupplevelse&#8221;<\/span><\/a><\/p>\n","protected":false},"featured_media":12788,"menu_order":0,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"event-type":[],"class_list":["post-12787","event","type-event","status-publish","format-standard","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<title>EGN Global Webinar | Attrahera och beh\u00e5ll de b\u00e4sta medarbetarna<\/title>\n<meta name=\"description\" content=\"Linda Moir kommer att belysa de viktigaste l\u00e4rdomarna f\u00f6r f\u00f6retag under tider av kostnadsbesparingar, sm\u00e5 marginaler och beh\u00e5lla personal\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/egn.com\/se\/events\/global-webinar-attrahera-och-behall-de-basta-medarbetarna-genom-basta-kundupplevelse\/\" \/>\n<meta property=\"og:locale\" content=\"sv_SE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"EGN Global Webinar: Attrahera och beh\u00e5ll de b\u00e4sta medarbetarna\" \/>\n<meta property=\"og:description\" content=\"Linda Moir kommer att utforska temat medarbetarengagemang och dess direkta koppling till kundupplevelsen, samt belysa de viktigaste l\u00e4rdomarna f\u00f6r f\u00f6retag under tider av kostnadsbesparingar och sm\u00e5 marginaler. 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